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Business Solutions
Do you need a fresh look at your operating model?
By following the European Foundation for Quality Management (EFQM) model we can help you
- develop your vision and goals for the future in a tangible, measurable way.
- identify and understand the systemic nature of your business
- recognise your most successful customer experience (internal and external)
- assess the current health of your business.
In following this approach you will be able to better balance your priorities, allocate resources and generate realistic business plans.
Data Consultancy
Data, and the quality of your data, is your most important asset. If your data is not accurate and relevant it puts you at risk from an operational and reputational perspective.
We will work with you to ensure you get the maximum benefit and leverage from your data. We can help you make sure your data is:
Our data consultants have a proven track record by:
- Taking data from a 55% ‘accuracy’ score to 96.3% in a leading FTSE 100 company.
- Developing the business rules that enabled the merging of customer data from over 80 different systems in a major financial services company.
- De-duplicating over 4.8 million records thereby enabling accurate forecasting and providing income generation of circa £6m
- Changing and enhancing the data collection processes so the SIGMA score moved from 1.5 (50% error rate) to 3.66 (2% error rate)
To find out how we can can help you enhance the quality and usability of your data, contact us today.
